From developing breakthrough products for Etihad to reinventing the check-in experience for Jumeirah, we have done a lot of innovation work in the travel space. Along the way, we have spoken to and worked creatively with hundreds of consumers – discussing holidays, hotels, flying, booking sites, tour operators, cruises and much more!
Here are some of the interesting things that we have learnt:
With more choice than ever, consumers need advice
The proliferation of travel brands has given
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